Legal & Company Information

Our policies

These five documents together form the agreement between you and ATOMICKEYS LTD. Please read the ones relevant to you before placing an order.

Company identification

The following details are published in accordance with the Companies Act 2006, the Companies (Trading Disclosures) Regulations 2008 and the Electronic Commerce (EC Directive) Regulations 2002.

Company records for ATOMICKEYS LTD, including filed accounts and details of officers, are publicly available from Companies House at find-and-update.company-information.service.gov.uk using the company number above.

VAT

Prices shown on the Site include VAT or the equivalent sales tax where it applies to your order. Where VAT is charged, it is shown separately on your invoice, which is available in your account and attached to your order confirmation. Our VAT registration details are available on request from info@atomickeys.com.

What we sell

AtomicKeys is an online retailer of digital products for gamers: licence keys and activation codes for PC and console titles, downloadable content, season passes and digital gift cards.

We are an independent retailer. We are not a game developer, publisher or platform operator, and we are not affiliated with, endorsed by or sponsored by any of them. Once a key is redeemed, the game and any associated online service is supplied to you by the relevant publisher and platform under their own terms.

All Products are delivered electronically. There is no physical shipment, no delivery charge and no customs procedure.

Consumer information

Key points required to be given to consumers before a distance contract is concluded — each is set out in full in the linked policy.

Intellectual property and trade marks

The design, layout, text, graphics and software of atomickeys.com are owned by or licensed to ATOMICKEYS LTD and protected by copyright and other intellectual property rights. You may view and print pages for your own personal use; any other reproduction or commercial exploitation requires our written consent.

Game titles, box art, screenshots, logos, publisher names and platform names shown on the Site are the trade marks and copyright of their respective owners. They are used here solely to identify the products offered for sale, which is permitted for the purposes of honest descriptive use.

Steam and the Steam logo are trade marks of Valve Corporation. PlayStation is a trade mark of Sony Interactive Entertainment. Xbox is a trade mark of Microsoft Corporation. Nintendo Switch is a trade mark of Nintendo. Epic Games Store is a trade mark of Epic Games, Inc. All other marks belong to their respective holders. No affiliation or endorsement is implied.

Reporting an infringement

If you own rights in material appearing on the Site and believe it has been used without authority, write to privacy@atomickeys.com with:

• identification of the work concerned;
• the exact URL where it appears on the Site;
• evidence that you own or represent the owner of the rights; and
• your contact details and a statement that the notice is made in good faith.

We operate a notice-and-takedown process and act promptly on valid notices.

Reporting a security issue

We welcome reports from security researchers. If you believe you have found a vulnerability in atomickeys.com, please email privacy@atomickeys.com with enough detail to reproduce it.

We ask that you give us a reasonable opportunity to fix the issue before disclosing it publicly, that you do not access, modify or delete data belonging to other customers, and that you do not degrade the availability of the Site. We will acknowledge your report and keep you informed of progress.

Accessibility

We want the Site to be usable by as many people as possible, and we work towards the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We know we are not yet perfect.

If you encounter a barrier — a control you cannot reach with a keyboard, text you cannot read, or a page that does not work with your assistive technology — tell us at info@atomickeys.com. We will do our best to help you complete what you were trying to do and to fix the underlying problem.

Governing law

Our contracts with customers, and any dispute arising out of them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Consumers resident in Scotland, Northern Ireland or the European Union retain any additional protections given to them by the law of their home country.

We do not target or sell to customers in territories subject to trade sanctions or where the sale of our Products is restricted by law.

How to reach us

You can also use the form on our Contact Us page. Please quote your order number whenever your message relates to a purchase.